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  • Unified UI - call-taker doesn't need to go to 5 different screens, resulting in faster call-handling
  • Location - able to dispatch faster and more accurately
  • Video - ability to get eyes on the scene to respond faster
  • Transcription - saves time on repeating questions and 2nd validation on what's being said by the caller.
  • Events History - ability to consolidate all 911 data and extract open records requests faster than going to multiple systems

 

According to John T. Chambers, former CEO of Cisco, there are only two types of organizations - those that have been hacked, and those that don't know it yet. And the data corroborates this statement - there have been over 280 cyber-attacks against local governments and public safety agencies within 24 months - that's one cyber attack roughly every three days. It is not a question of IF your center will be the next victim, it is a question of WHEN.

Don't miss your chance to prepare your center for the inevitable, with the Carbyne Cyber-Security Handbook for Emergency Communication Centers.

Access the guide

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